Effective speech communication / 
Flores, Carmelita S. ; Lopez, Evelyn B. 
 - 4th ed. 
 - Mandaluyong City :  National Book Store,  2003. 
 - xxiii, 468 p.: ill. ; 24.6cm. 
<br/><br/>includes appendices, bibliography 
<br/><br/><label>ISBN: </label>971086369X 
<br/><br/><label>Dewey Class. No.: </label>Fil 808.51 F65 2003