Creating a service culture in higher education administration / 
Mario Martinez ; Brandy Smith ; Katie Humpreys 
 - Virginia :  Stylus Publishing, LLC,  2013. 
 - xv, 116 p.: 25.3cm. 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>9781620360057 
<br/><br/><label>Dewey Class. No.: </label>C 378.1 M336 2013