Front office operations and management / 
Ismail, Ahmed 
 - Singapore :  Delmar, a division of Thomson learning,  2005. 
 - xix, 355 p.: ill.; 23.5 cm. 
<br/><br/>Includes glossary, index 
<br/><br/><label>ISBN: </label>9812655131 
<br/><br/><label>Dewey Class. No.: </label>C 647.94 I83 2005