Operations management :  contemporary concepts and cases / 
Schroeder, Roger G. 
 - 4th ed. 
 - New York :  McGraw-Hill/Irwin,  2008. 
 - xv, 528 p.: ill.; 25.3 cm. 
<br/><br/>Includes appendices, photo credits, and index 
<br/><br/><label>ISBN: </label>9780071263863 
<br/><br/><label>Dewey Class. No.: </label>C 658.4 Sh4 2008