Managing change effectively :  approaches, methods, and case example / 
Kirkpatrick, Donald L. 
 - Massachusetts :  Butterworth-Heinemann,  2001. 
 - xviii, 192 p.; 23.7 cm. 
<br/><br/>Includes bibliography, and index 
<br/><br/><label>ISBN: </label>0877193835 
<br/><br/><label>Dewey Class. No.: </label>C 658.406 K63 2001