Total quality management / 
Evans, James R.; Lindsay, William M. 
 - 10th ed. 
 - Singapore :  Cengage Learning Asia Pte Ltd,  2019. 
 - xx, v.p.: ill.; 25.2 cm. 
<br/><br/>Includes appendices, and index 
<br/><br/><label>ISBN: </label>9789814834797 
<br/><br/><label>Dewey Class. No.: </label>C 658.5 Ev92 2019