Operations management / 
Stevenson, William J. 
 - 7th ed. 
 - New York :  McGraw-Hill Companies, Inc.,,  2002. 
 - xvi, 910 p.: ill.; 24.5 cm. 
<br/><br/>Includes index and appendices 
<br/><br/><label>ISBN: </label>0072443901 
<br/><br/><label>Dewey Class. No.: </label>C 658.5 St847 2002