Customer service :  competency guide / 
National Restaurant Association Educational Foundation  
 - New Jersey :  Pearson Prentice Hall,  2007. 
 - x, 100 p.: col. ill.; 27.5 cm. 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>0132283816 
<br/><br/><label>Dewey Class. No.: </label>C 658.8 N277 2007