Ignore your customers, and they'll go away :  the simple playbook for delivering ultimate customer service experience / 
Solomon, Micah 
 - Nashville :  HarperCollins Leadership,  2020. 
 - xxiv, 214 p.: ill.; 23.5 cm. 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>9781400214921 
<br/><br/><label>Dewey Class. No.: </label>C 658.812 So689 2020