Likeable social media :  how to delight your customers, create an irresistible brand, and be generally amazing on all social networks that matter / 
Kerpen, Dave 
 - 3rd ed. 
 - New York :  McGraw-Hill Education,  2019. 
 - xvii, 296 p.: ill.; 22.3 cm. 
<br/><br/>Includes appendix, and index 
<br/><br/><label>ISBN: </label>9789813158443 
<br/><br/><label>Dewey Class. No.: </label>C 658.872 K39 2019