TY - BOOK TI - Likeable social media: how to delight your customers, create an irresistible brand, and be generally amazing on all social networks that matter SN - 9789813158443 U1 - C 658.872 K39 2019 PY - 2019/// CY - New York PB - McGraw-Hill Education N1 - Includes appendix, and index ER -