000 00476nam a2200157Ia 4500
003 EaristPH
008 240523s2005 xx 000 0 und d
020 _a9812655131
040 _cEARIST LIBRARY
082 _aC 647.94 I83 2005
245 0 _aFront office operations and management /
_cIsmail, Ahmed
260 _aSingapore :
_bDelmar, a division of Thomson learning,
_c2005.
300 _axix, 355 p.: ill.; 23.5 cm.
504 _aIncludes glossary, index
942 _2ddc
_cBK
999 _c5763
_d5763