| 000 | 00582nam a2200169Ia 4500 | ||
|---|---|---|---|
| 003 | PH-ERIST | ||
| 008 | 241112s9999 xx 000 0 und d | ||
| 020 | _a9781944659424 | ||
| 040 | _cEARIST LIBRARY | ||
| 082 | _aC 658.401 W799 2018 | ||
| 245 | 0 |
_aService quality and productivity management (winning in service markets series ) _cWirtz, Jochen |
|
| 250 | _avol.12 | ||
| 260 |
_aSingapore: World Scientific Publishing co. pte. Ltd. _c2018 |
||
| 300 | _a75p.: ill.; 23cm. | ||
| 500 | _aIncludes conclusion, summary, endnotes, About the author, acknowledgments | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c6587 _d6587 |
||