Service quality and productivity management (winning in service markets series ) (Record no. 6587)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00582nam a2200169Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | PH-ERIST |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 241112s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781944659424 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | EARIST LIBRARY |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | C 658.401 W799 2018 |
| 245 #0 - TITLE STATEMENT | |
| Title | Service quality and productivity management (winning in service markets series ) |
| Statement of responsibility, etc. | Wirtz, Jochen |
| 250 ## - EDITION STATEMENT | |
| Edition statement | vol.12 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Singapore: World Scientific Publishing co. pte. Ltd. |
| Date of publication, distribution, etc. | 2018 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 75p.: ill.; 23cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes conclusion, summary, endnotes, About the author, acknowledgments |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | BOOKS |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Manila Campus Library | Manila Campus Library | CIRCULATION SECTION | 11/12/2024 | C 658.401 W799 2018 | 15322 | 11/12/2024 | 11/12/2024 | BOOKS |