Driven to delight : delivering world-class customer experience the Mercedes-Benz way / Michelli, Joseph A.

Material type: Text

TextPublication details: New York : McGraw-Hill Education, 2016. Description: xvii, 282 p.: ill.; 23.6 cmISBN: 9780071806305DDC classification: C 658 M623 2016

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Item type	Current library	Call number	Status	Date due	Barcode
BOOKS	Manila Campus Library	C 658 M623 2016 (Browse shelf(Opens below))	Available		013896

Includes glossary, bibliography, index

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