Service management and marketing : managing the service profit logic / Gronroos, Christian

Material type: Text

TextPublication details: UK : John Wiley & Sons Ltd, 2015. Edition: 4th edDescription: ix, 522 p.; 23.3 cmISBN: 9781119922988DDC classification: C 658.8 G876 2015

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Item type	Current library	Call number	Status	Date due	Barcode
BOOKS	Manila Campus Library	C 658.8 G876 2015 (Browse shelf(Opens below))	Available		014377

Includes index

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