Driven to delight : delivering world-class customer experience the Mercedes-Benz way / Michelli, Joseph A.
Material type:
TextPublication details: New York : McGraw-Hill Education, 2016. Description: xvii, 282 p.: ill.; 23.6 cmISBN: 9780071806305DDC classification: C 658 M623 2016
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| BOOKS | Manila Campus Library | C 658 M623 2016 (Browse shelf(Opens below)) | Available | 013896 |
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| C 658 H645 2016 International business / | C 658 K87 2005 Organizational behavior / | C 658 M418 2020 Knowledge management theory in practice / | C 658 M623 2016 Driven to delight : delivering world-class customer experience the Mercedes-Benz way / | C 658 Mc175 2018 Organizational behavior / | C 658 N235 2018 Strategic management / | C 658 P93 2000 Making managers in universities and colleges / |
Includes glossary, bibliography, index
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